Frequently Asked Questions
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Is there a User's Manual available for the CHAR System?
How many cable types are in the CHARacterization database?
How many Equipment Types are in the CHARacterization database?
How many CHARacterization Sequences are in the CHARacterization database?
Can two different versions of the CHARM Software be run on the management and acqusition systems?
Can data taken using the CHARacterization System be looked at on a computer that does not have CHARM software installed?
How many TDR graphs can be overlaid?
Can new versions of CHARM software that run on the CHAR 2000 System be run on a 921, 952, or 981 CHAR system?
Is it possible to get a special test sequence different than those currently listed?
Will the installation of other programs on the acqusition laptop interfere with the CHARM acquisition software?
What does the "Adj. Test Lead" box do on the TDR Plot screen?
Is it possible to look at all data in a database file such as EXCEL, ACCESS, LOTUS, or Quattro?
What is the best way to code tests for easy recognition and recall?
How are new EID's created?
If a problem occurs after normal business hours (8AM to 5PM) or on the weekend, how can CHAR Services be contacted?
Is it possible to upgrade earlier CHAR hardware to the latest CHAR 2000 model?
Can an additional CHAR System be rented when extensive time consuming testing is planned for CRDM's, RPI's, or DRPI's?
How are new Equipment ID’s created?
How is the cloning feature used to create new Equipment IDentifiers?
How is a Test Set made up?
What is the best way to code my tests so the test item and test time is known?
How many Cable Types are in the CHARacterization database?
How many Equipment Types are in the CHARacterization database?
What options are there when viewing data?
What options are there when analyzing data?
How is the WinCharm software set-up to make comparison of new data to previous data?
Is it possible to look at all data in a database file such as EXCEL, PARADOX, etc.?
Can two different versions of the CHARM software be run on the management and acquisition systems?
Can data taken using the CHARacterization hardware be looked at on a computer that does not have CHARM software installed?
How many TDR graphs can be overlaid
What does the “Adj. Test Lead” box do on the TDR plot screen?
What does a box with three horizontal dots next to a field signify on edit forms and wizards?
If a test set is generated for a specific set of equipment, does another test set have to be made when subsequent tests are done on the same equipment?
Will the installation of other programs on my acquisition laptop interfere with the CHARM Acquisition software?
When zipping data files, are there specific steps that must be followed?
Can new versions of software for the CHARacterization 2000 model be run on older CHARacterization hardware models?
If the test parameters set are not the optimum values, must every EID be changed by hand as it is tested?
Is it possible to get a special test sequence that is different than those listed?
How is a Waveform acquisition performed?
How is an IV Curve Acquisition performed?
How is a Reverse TDR (RTDR) test performed?
When taking TDR measurements, what determines the time base to be used for the cable being tested?
If a warning comes on about a problem with the noise level, what should be done?
If a test aborts due to overload, what actions should be taken ?
What does the CHARacterization hardware test and how do I know it is working properly?
When troubleshooting the CHARacterization hardware for problems, what are common problems and how are they corrected?
What are the recommended intervals to calibrate the RLC meter, oscilloscope, and IR meter of the CHARacterization hardware?
What if the CHAR System does not calibrate on the 2nd try?
How often is the WinCharm software updated and how are the latest copies obtained?
Is there a user’s manual for the CHARacterization System?
Is it possible to upgrade earlier WinCharm software installations to the latest version?
Is it possible to upgrade earlier CHARacterization hardware to the latest model?
Can data for evaluation be transmitted on the Internet?
What is the warranty period on a CHAR System?
What is the normal lead-time for ordering a CHAR System?
What is normally included with a CHAR Support Contract?
Can an additional CHAR System be rented when extensive time consuming testing such as CRDM’s and RPI’s are being tested?
What course of action needs to be taken if a component instrument of a CHAR system needs repaired?